My PADI Card has the wrong name on it, how do I fix this?

Question

They misspelt my name on the card - does this mean I won't be able to use the card? If so, how do I fix the problem? Do I have to buy a replacement card?

Answer 1

So long as the photo on the card is recognisably you, you will be able to use it. Dive centres don't check C-cards against e.g. passports (and some don't even check C-cards!). If it's only a typo, it's not even worth worrying too much about it, it's not an official document, after all.



However, if it really bugs you, you can get a replacement from whichever PADI office issued the card. Phone/email them first to enquire what's needed (likely just a cover letter explaining the situation, a photocopy of e.g. your passport, a photocopy of the card, and a passport-size photo with your name on the back). I believe the contact info is on the temporary card that you were issued after your course, if you still have it. If not, you can find it at http://www.padi.com, under 'contact us'.



Be warned, PADI may want to charge you for a replacement. Unless you can show that the mistake was their fault (e.g. you have a photocopy of the legibly filled-out PIC envelope), it's unlikely that this charge will be waived. Can't hurt to ask though, PADI are always banging on about customer service and satisfaction... ;-).



Or you can just sign up for the next level of diver training, after which you will get a new card anyway. Just make sure that this time you fill out the PIC yourself, print in block capitals, and take a photocopy before you send it off, so this doesn't happen again.



All the best.

Answer 2

I would suggest you get in touch with the PADI ScubaCenter.com. Provide them a legal copy of your name and any supporting information to correct the problem. You could also go back to the instructor or the shop that provided your training.



I hope this information helps you.

Answer 3

as long as it has your picture on it you will be fine, but i would go back to where you got certified and complain to them its probably their fault for writing it down wrong and sending it in that way They may still try to charge you another 20-25 dollars to get a new one made. but nobody really looks at your card that hard as long as its you on the card you should be fine.

Answer 4

It should be ok, but it depends on your local dive shop what they are like etc....

Check with the people you pass with.